Terms of Use

These Terms of Use apply to airconditioningbiggerawaters.com.au (this website), operated by Air Conditioning Biggera Waters, a fully licensed, insured and ARC-certified business holding Licence #83326 and ARC Licence #L160535.

By using this website, you agree to be bound by these Terms of Use. If you do not agree, please do not use the site. These terms are provided in accordance with the Australian Consumer Law (ACL) and Queensland fair trading legislation, and are intended to work alongside, not override, any rights you have under that law.

These Terms of Use apply to your use of this website only. They do not form the contract for any air conditioning work you book with us. That separate contract is confirmed in writing on your quote at the time you book a job, and is governed by its own terms, including the workmanship guarantee referenced below.

• Visitors may browse this website for personal, non-commercial purposes
• Visitors may not scrape, copy, or republish this website's content without our written permission
• Visitors may not attempt to compromise the security or functionality of this website
• Visitors may not use the contact form for spam, harassment, or any unlawful purpose

We reserve the right to restrict or refuse access to this website for any visitor who breaches these terms. This includes automated access such as bots or scrapers used to extract pricing, service descriptions, or other content for use on another website.

The content, layout, images and brand identity of this website are owned by the operator. Licence #83326, ARC Licence #L160535, the business name and any trade marks displayed on this website are the property of the operator. Visitors may not reproduce, modify or redistribute this content without our written permission.

Third-party content, such as air conditioner manufacturer logos referenced in service, type and brand descriptions, remains the property of the respective manufacturer, and is used to describe the brands we install and service, not to claim any affiliation beyond that.

We take reasonable care to ensure the information on this website is accurate at the time of publication. Service descriptions, pricing references and turnaround times on this website are indicative only, and actual quotes are provided in writing, on site, before any work begins.

We may update this website without notice. This website does not constitute personalised air conditioning advice. If you have a specific air conditioning concern, call us on (07) 5661 9543 and we will assess it properly.

The information on this website is general in nature and is not intended as DIY air conditioning instruction. Air conditioning work is regulated in Queensland: handling refrigerant requires ARC certification, and the electrical connection of an air conditioner must be performed by a licensed electrician in accordance with the AS/NZS 3000 Wiring Rules. Attempting to install, gas up, or repair an air conditioner yourself can cause property damage, refrigerant exposure, fire or electric shock risk, voided manufacturer warranties, or a breach of compliance obligations.

If you have an air conditioning issue, call Air Conditioning Biggera Waters on (07) 5661 9543. We will assess the issue and provide clear, fixed pricing before any work begins.

This website may link to third-party websites, such as air conditioner manufacturer brand pages, or council and government sites for compliance information. We do not control third-party websites and are not responsible for their content, accuracy, or privacy practices. Following a third-party link is at your own risk.

This network does not offer or embed any finance, credit, or "buy now, pay later" product. We do not lend money or assess credit as part of any service on this website.

We back our workmanship with a guarantee on work performed by our licensed, ARC-certified team. Full details of what the workmanship guarantee covers, and what it does not cover, are set out on the relevant service pages and confirmed in writing on your quote. The terms confirmed at the time of quotation govern any guarantee claim.

Nothing in these Terms of Use excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law that cannot lawfully be excluded. To the extent permitted by law, our liability for breach of any guarantee that cannot be excluded is limited to the supply of the services again or payment of the cost of having the services supplied again.

To the extent permitted by law, we are not liable for:

• Indirect, incidental, or consequential losses arising from use of this website
• Loss caused by inaccurate or out-of-date information on this website, given the website provides general guidance, not personalised advice
• Loss caused by third-party websites or services linked from this website
• Loss caused by a visitor's failure to call us and obtain a quote before acting on information found on this website

This clause does not affect our obligations under any consumer guarantee that cannot lawfully be excluded.

By submitting the contact form, you confirm that the information you provide is accurate and that you are authorised to provide it. We use the information solely to respond to your enquiry, in accordance with the Privacy Policy at /privacy-policy/. We do not on-sell contact details to third parties.

These Terms of Use are governed by the laws of Queensland. Any dispute arising from these terms or from use of this website is subject to the exclusive jurisdiction of the courts of Queensland.

We may update these Terms of Use at any time. Updates will be reflected on this page with a new "last updated" date. Continued use of this website after an update constitutes acceptance of the updated terms.

• Business: Air Conditioning Biggera Waters
• Operating under: a fully licensed, insured and ARC-certified business, Lic #83326, ARC #L160535
• Phone: (07) 5661 9543
• Website: airconditioningbiggerawaters.com.au

See also our Privacy Policy.